Medical Service (EMS) transport billing began on October 1st,
2007 throughout Miami Township (including the Villages of Clifton
and Yellow Springs). Miami Township Fire-Rescue is committed to a
“service first” philosophy and strives to provide the finest
emergency medical service possible.
will ever be denied service based on their ability to pay or for
lack of health insurance.
billing program is designed to totally eliminate out-of-pocket costs
for Township residents by waiving any co-pays or deductibles after a
patient’s insurance, Medicare or Medicaid have been billed for
transport services. Uninsured residents, after verification, will
not be responsible to pay for transport services. There will be no
charge for emergency medical care if the patient is not
transported. Patients who reside out of the Township will be
expected to meet their co-payment and deductible obligations, but
will be treated with compassion regarding their financial
following Guiding Principles govern this program:
Ability to pay will never be considered when providing service.
one will suffer financial hardship as a result of an emergency
EMS system will remain caring and compassionate.
will continue to provide the highest quality care.
Frequently Asked Questions
How does EMS Transport Billing work?
After patient care has been provided,
we will obtain insurance information from the receiving hospital.
Miami Township will accept Insurance Payments as “Payment in Full”
for Ambulance Transports. Township residents who are uninsured will
not be responsible to pay for transport services. Miami Township
has contracted with Medicount Management of Cincinnati to administer
this billing process.
I’m an uninsured Township resident; how will my bill
You will be contacted by mail or phone
by Medicount to verify your insurance status. When this is
verified, the bill will be written off.
Will visitors or non-township residents be charged
for co-payments and/or deductibles?
Yes, only Township residents are
eligible to have their co-payments and/or deductibles waived.
What if my insurance company will not cover the
charge for EMS transport?
Medicount Management will work with
insurance companies to explain the medical necessity of the
transport. However, if the claim is ultimately rejected, we will
consider the charge uncollectible for Township residents.
If the co-payment for EMS transport is being waived,
will there be any out-of-pocket expenses incurred for Township
No Township residents will be required
to pay any ”out of pocket” expense for an ambulance transport.
What are the charges for EMS transport service?
Charges include: $400 for Basic Life
Support (BLS); $600 for Advanced Life Support, level 1; $700 for
Advanced Life Support, level 2; and $9 per mile from pick-up point
to the hospital.
How will my privacy be protected?
All MTFR personnel as well as Medicount
Management employees have been trained in patient privacy and in the
Health Insurance Portability and Accountability Act (HIPAA) and will
strictly adhere to those standards.
Who will I call if I have a billing or insurance
Medicount Management has customer
service representatives available to address billing or insurance
issues. If you are not satisfied, you may contact MTFR at 767-7842.
Didn’t we just pass a levy for the fire department?
Yes; Township residents have always voted
overwhelmingly to support the Fire-EMS Levy and we truly appreciate
and value your support. However, costs are rising faster than
expected coupled with a substantial increase in EMS call volume.
The Township believes that EMS Transport Billing is the best method
to generate additional income without raising property taxes. By
tapping into funds that are already allocated by all Ohio insurance
companies, MTFR is able to secure additional revenue without asking
for additional funds from our residents.
What will EMS Transport Billing income be used for?
Funds received through EMS Transport
Billing will be used to support fire-rescue department operations.
Funds will support staffing, equipment purchases and training. MTFR
is the only Township operation that will receive funds from
Why was Medicount Management selected?
With more than 17 years of experience
in EMS billing in Ohio, Medicount has become the industry leader.
We selected them based on recommendations from other Townships as
well as for their commitment to customer and patient service.